My third week here at the Banner Medical Group Corporate Office was fantastic. I thought it would not be as good as my other weeks because my mentor was busy for a large portion of my time at the office. However, as a result of his time away from me, I got to do some of the work that actual financial analysts do. I was given access to the information listing the level of productivity of physicians, measured in relative value units and information regarding their compensation as a result of their efficiency. For each service, a payment formula contains three RVUs, one for physician work, one for practice expense, and one for malpractice expense. On average, the proportion of costs for Medicare are 52%, 44% and 4%, respectively. The three RVUs for a given service are each multiplied by a unique geographic practice cost index, referred to as the GPCI adjustment. The GPCI adjustment has been implemented to account for differences in wages and overhead costs across regions of the country. The sum of the three geographically weighted RVU values is then multiplied by the Medicare conversion factor to obtain a final price. Historically, a private group of 29 (mostly specialist) physicians—the American Medical Association's Specialty Society Relative Value Scale Update Committee (RUC)—have largely determined Medicare's RVU physician work values. For every relative value unit that these doctors produce over the median, they receive a certain amount of money based on their specialty. Someone had made a mistake and listed some of the doctors’ productivity incorrectly, resulting in Banner Medical Group paying these doctors the wrong amounts. My job was to comb through over one hundred thousand lines of data and determine the reason behind this incorrect measurement. Initially, this process was painstaking and meticulous, but I later discovered a more efficient method of analyzing this data.
First, I exported the data to Microsoft Excel. Next, I wrote a function using a vlookup, which essentially lets you export a data point from one set of data to another set of data. One set of data had the accurate relative value unit number, and the other had the inaccurate number that Banner Medical Group used. Unfortunately, despite spending 15 hours looking at the data, I couldn’t come to any real concrete cause for the inaccurate measurements of RVUs.
Is the vlookup method a standard procedure for the finance department, or do they find the things that they want differently. If it is different, do they have a method that makes it easier, or do they read through it manually?
ReplyDeleteIt's pretty standard
DeleteInteresting post, Manu. I am glad you are enjoying your project. I'm sorry you couldn't find the cause of the errors.
ReplyDeleteHey Manu! As always, I enjoyed reading about your research> Sorry you couldn't determine the cause of Banner's errors in RVU calculations. So do the differing proportions of Medicare costs contribute in any way to the miscalcuations of doctors' productivity? Also, did you find your vlookup method to be more accurate than the method Banner uses? Can't wait to hear more, and I hope you can find the cause of the miscalculations!
ReplyDeleteNot really and it's the same method.
DeleteYou said that you couldn't come to any real concrete cause for the inaccurate RVU measurements. Any idea why? What do you plan on doing next?
ReplyDeleteI think I was analyzing the wrong segment of data.
DeleteHey Manu! It is really exciting how you got to work like a actual financial analyst. I have a few questions about the mistake when someone listed the doctor's productivity incorrectly. One question is did the doctor get compensated for that loss or is it still being figured out. Another question is did you talk with other financial analysts to come up with a answer about the inaccurate RVU measurements. Another question is when hospitals run into these problems that can't be solved, what happens? I enjoyed learning about your new research and experience! Can't wait to hear more!
ReplyDeleteHe did, and it's a recurring problem. I haven't solved the data problems, and usually the financial analysts handle these issues.
DeleteHello again Manu! You're struggles getting finding the source of the errors is certainly interesting, considering what a large facility Banner is. Glad you are enjoying yourself regardless. If you find the errors, what then? Are you to fix them yourself, or is that delegated to a higher-up?
ReplyDeleteWe can adjust the rvu errors, and an actual financial analyst will fix them.
DeleteHey Manu! It's fascinating how you were immersed in the job of a real financial analyst for the office. Were you able to communicate with any other analysts and inquire to the reasons behind the errors in the RVUs? And if not, what would be your best guess as to the cause? Great work!
ReplyDeleteI wasn't yet, and I'm honestly really not sure.
DeleteHi Manu, once again really nice blog and its really nice how you did the job of a real financial analyst. When you mentioned the RVU's, I didn't quite get what all three of them meant......could you elaborate on them? Thank you in advance.
ReplyDeleteIt measures how productive a doctor is.
DeleteHey Many! It's great that you were able to do what real financial analysts do! I'm sorry that you could not find any cause behind he errors. Do you have any guesses as to what it could possibly be though? I look forward to your next post!
ReplyDeleteI'm honestly not sure.
DeleteHow interesting. Keep up the good work Manu. You said that the RVUs don't match, and you could compare the RVU that was used and wasn't used. Is it some sort of Excel error?
ReplyDeleteI'm honestly really not sure.
DeleteHey Manu, that's great information about what you learned. Were you allowed access to any outside sources that helped you in your analysis?
ReplyDeleteI couldn't use outside sources cause it was Banner data.
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